Terms & Conditions

These terms and conditions outline the rules and regulations for the use of our website and the purchase of products from us. By accessing this website and/or purchasing our products, you agree to comply with and be bound by these terms. If you do not agree with these terms, please refrain from using our website.

General

1. The term 'us' or 'we' refers to Studio Koze, the owner of the website.

2. The term 'you' refers to the user or customer of our website.

Products and Orders

3. All product descriptions, prices, and availability are subject to change without notice.

4. By placing an order, you agree to provide accurate and complete information. We reserve the right to refuse or cancel any order if any information provided is inaccurate.

5. Once an order is placed, you will receive an order confirmation via email. This confirmation does not guarantee acceptance of the order; it only confirms that we have received your order.

Payments

6. All payments are processed securely through our authorized payment gateway.

7. Prices displayed on our website are in Malaysian Ringgit (MYR) and are inclusive of applicable taxes.

Shipping and Delivery

8. We aim to process and ship orders within 3 business days from the date of order confirmation.

9. Shipping costs, estimated delivery times, and available shipping methods will be provided during the checkout process.

Intellectual Property

10. All content on this website, including but not limited to text, images, graphics, logos, and product designs, is protected by copyright and other intellectual property laws.

11. You are not allowed to use, reproduce, or distribute any content from our website without explicit permission.

Privacy

12. Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

Limitation of Liability

13. We shall not be held liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with the use of our website or the purchase of our products.

Indemnity

14. You agree to indemnify and hold Studio Koze harmless from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the website, violation of these terms, or infringement of any rights of a third party.

Governing Law

15. These terms and conditions are governed by and construed in accordance with the laws of Malaysia.

Changes to Terms

16. We reserve the right to update or modify these terms and conditions at any time without prior notice. It is your responsibility to review these terms periodically.

By using our website and purchasing our products, you acknowledge that you have read, understood, and agreed to these terms and conditions.

If you have any questions about these terms, please contact us at hello@studiokoze.com